Need help? The quickest way to reach us is from inside the app: open Settings → Contact us. You can also email contact@techcreativelab.com. Answers to the most common questions are below.
Open the app, tap Choose PDF File and pick a PDF from Files, iCloud Drive or any app that can share PDFs. Choose the format you want, check the file name, then tap Convert. When it's done you can share the result right away; it's also saved in the Files tab.
Word (DOCX), Rich Text (RTF), Plain Text (TXT), Markdown, Excel (XLSX), CSV, PowerPoint (PPTX), JPG, PNG, WebP, SVG, TIFF, HTML and PDF/A. Image formats produce one image per page, delivered together in a ZIP file (TIFF produces a single multi-page file).
Excel and CSV conversions extract the tables in your PDF. If the PDF has no real tables (for example plain text or a scanned page), there is nothing to put in a spreadsheet. Try Word or Plain Text instead, or turn on OCR for scanned pages.
OCR (text recognition) reads the text in scanned pages and photos of documents so the result is editable and searchable. Turn it on before converting when your PDF is a scan. OCR is part of Premium.
Yes, with Premium. When you pick a protected PDF, the app asks for its password and checks it on your device before converting.
Every new user gets a few free conversions; the number left is shown at the top of the Convert screen. Premium gives you unlimited conversions, OCR and password-protected PDFs.
Open Settings in the app and tap Restore Purchases. Make sure you're signed in to the App Store with the same Apple Account you used to subscribe.
Subscriptions are managed by Apple. On your iPhone or iPad, open the Settings app, tap your name, then Subscriptions, choose PDF Converter and tap Cancel Subscription. Cancel at least 24 hours before the end of the current period to avoid being charged for the next one. Refund requests are handled by Apple at reportaproblem.apple.com.
Only on your device, in the app's Files tab, where you can search, rename, preview, share and delete them. We keep no copy. Deleting the app deletes these files, so share or save anything you want to keep to the Files app or iCloud Drive.
It is sent over an encrypted connection to be converted and deleted from our servers as soon as the conversion is done. No account is needed. See the Privacy Policy for details.
Check your internet connection and try again. If the same file keeps failing, try another output format, or send us the details from Settings → Contact us in the app (please don't send the PDF itself if it contains private information).