Video Translator
Privacy Policy
The short version: Your video never leaves your device. To generate subtitles, only the audio track is briefly sent to our secure servers, transcribed and translated, then deleted automatically. We don't require an account. The only personal information we collect is your name and email address, and only when you contact us for support, so we can reply to you. We use anonymous analytics to improve the app, and we never show you ads.
1 Overview
Video Translator is developed and operated by TechCreativeLab. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
We are committed to protecting your privacy. We designed Video Translator so that the minimum possible data leaves your device: the video itself, the subtitle rendering, and your library of translated videos all stay on your iPhone or iPad.
2 How Translation Works
When you translate a video, the app sends the audio track only over an encrypted connection (HTTPS/TLS) to our secure servers. The audio is transcribed, translated into your chosen language, and the subtitles are returned to your device, where they are added to your video on the device itself.
Your video file never leaves your device, and the audio is automatically and permanently deleted as soon as the subtitles have been generated. We do not store, analyze, or access the content of your videos or audio beyond what is needed to generate the subtitles.
We rely on the following third-party providers to process the audio during translation:
- Google (Firebase) — provides the secure infrastructure that handles the audio during translation; the audio is kept only for as long as the subtitles take to generate, then deleted automatically.
- OpenAI (openai.com) — performs speech recognition (transcription) and translation of the audio under its API data-usage policies; audio sent to the API is not used to train OpenAI's models.
3 Anonymous Identifier & Usage Limits
Video Translator does not require an account. To enforce usage limits (one free translation, and a daily allowance for Premium subscribers) and remember your purchases, the app generates a random, anonymous identifier that is stored securely on your device. This identifier is not linked to your identity, your Apple ID, or any personal information, and it is not synced to iCloud.
The free tier includes one free video translation (a single lifetime translation, not renewed daily). This anonymous identifier and a simple usage counter (whether your free translation has been used, and how many translations a Premium subscriber has done today) are stored securely on our servers (Google Firebase) so limits work correctly across app reinstalls and so premium features can be validated.
4 Support Contact Information
If you contact us for help, whether through the app's support option or by email, we collect your name and email address together with the message you send us. We use this information for one purpose only: to answer your request and resolve your issue.
Your message is stored together with the anonymous identifier described above, so that we can look up and fix issues with your usage limits or purchases when you ask us to. Your name and email are not used for marketing and are never shared with third parties; messages are stored on our servers (Google Firebase) and are not sent through any email service. We keep support conversations only as long as needed to resolve your request and for a reasonable period afterwards in case you follow up, after which they are deleted. You can ask us to delete your support data at any time using the contact details below.
5 Analytics
We collect anonymous, aggregated usage data to understand how the app is used and to improve it. This data is collected through Firebase Analytics (a Google service) and includes:
- Device model and operating system version
- App version and language settings
- General usage patterns (features used, translations started or completed, paywall views)
This data cannot be used to identify you personally, and we do not link it to any personal information.
6 What We Do Not Collect
We want to be explicit about what we do not do:
- We do not ask for your name, email address, or any contact information to use the app — we only receive them if you choose to contact support
- We do not upload or retain your video files — they never leave your device
- We do not keep the audio sent for transcription after subtitles are generated
- We do not track your location
- We do not access your photo library beyond the single video you choose to translate
- We do not display advertisements
- We do not sell your data to third parties — ever
- We do not share your data with advertisers or data brokers
7 Subscriptions & Purchases
Video Translator is free to download and includes one free video translation. Optional subscriptions (weekly, monthly, and yearly) and one-time purchases unlock premium features such as additional translations. All purchases are handled by Apple through the App Store, and purchase entitlements are validated through RevenueCat using only the anonymous identifier described above.
We do not collect or store your payment information. Apple processes all transactions in accordance with their own privacy policy.
Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period. You can manage or cancel your subscription at any time in your iPhone Settings under your Apple ID → Subscriptions.
8 Data Security
All transfers between your device and our processing servers are encrypted using HTTPS/TLS, and our backend verifies requests come from a genuine copy of the app (Apple App Attest). We follow industry best practices for data security. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9 Children's Privacy
Video Translator is not directed at children under the age of 13. We do not knowingly collect any personal information from children.
10 Your Privacy Rights
Depending on where you live, you may have the following rights:
- Right to know — what data we collect and how we use it
- Right to deletion — of data associated with your anonymous identifier and of any support conversation containing your name and email
- Right to opt out — of the sale of personal information (we don't sell data, but this right applies)
- Right to non-discrimination — exercising your rights will never affect your access to the app
Apart from the name and email you provide when contacting support, we collect only anonymous usage data. If you would like your support data or the data tied to your anonymous identifier removed, please contact us and we will handle your request promptly.
11 Third-Party Services
Video Translator uses the following third-party services, each governed by their own privacy policies:
- Google (Firebase) — secure infrastructure for temporary audio processing (deleted automatically after subtitles are generated), anonymous usage counters, support messages sent from the app, security checks, and anonymous usage statistics (firebase.google.com)
- OpenAI — speech recognition and translation of the audio track (openai.com)
- RevenueCat — validates in-app purchases and subscriptions using the anonymous identifier only (revenuecat.com)
- Apple App Store — app distribution and payment processing
12 Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of the app after changes constitutes your acceptance of the updated policy.